:root{--sp-navy:#0f172a;--sp-blue:#2563eb;--sp-sky:#e0f2fe;--sp-slate:#64748b;--sp-line:#e2e8f0;--sp-bg:#f8fafc;--sp-card:#ffffff;--sp-red:#dc2626;--sp-red-bg:#fef2f2;--sp-green:#15803d;--sp-green-bg:#f0fdf4;--sp-amber:#b45309;--sp-amber-bg:#fffbeb;--sp-shadow:0 18px 45px rgba(15,23,42,.10)}
.sp-wrap{font-family:Inter,system-ui,-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif;color:var(--sp-navy);max-width:1240px;margin:0 auto;padding:22px}.sp-wrap *{box-sizing:border-box}.sp-hero{display:flex;justify-content:space-between;gap:24px;align-items:center;background:linear-gradient(135deg,#0f172a,#1e3a8a 58%,#2563eb);color:#fff;border-radius:28px;padding:34px;box-shadow:var(--sp-shadow);margin-bottom:20px}.sp-hero h1{margin:0;font-size:clamp(32px,5vw,54px);line-height:1.02;color:#fff}.sp-hero p{margin:10px 0 0;color:#dbeafe;font-size:17px}.sp-eyebrow{margin:0 0 7px;text-transform:uppercase;letter-spacing:.14em;font-weight:800;color:#60a5fa;font-size:12px}.sp-hero .sp-eyebrow{color:#bfdbfe}.sp-hero-actions{display:flex;gap:10px;flex-wrap:wrap;justify-content:flex-end}.sp-card{background:var(--sp-card);border:1px solid var(--sp-line);border-radius:24px;padding:24px;box-shadow:0 10px 30px rgba(15,23,42,.06);margin:18px 0}.sp-section-head{display:flex;align-items:center;justify-content:space-between;gap:18px;margin-bottom:18px}.sp-section-head h2,.sp-ticket-top h2{margin:0;font-size:26px;color:var(--sp-navy)}.sp-section-head h3{margin:0;font-size:22px;color:var(--sp-navy)}
.sp-pill,.sp-badge{display:inline-flex;align-items:center;gap:6px;border-radius:999px;font-weight:800;font-size:12px;line-height:1;padding:8px 11px;white-space:nowrap}.sp-pill{background:var(--sp-sky);color:#075985}.sp-metrics{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:14px;margin:16px 0}.sp-metric{background:#fff;border:1px solid var(--sp-line);border-radius:20px;padding:18px;min-width:0}.sp-metric span{display:block;color:var(--sp-slate);font-weight:700;font-size:12px;text-transform:uppercase;letter-spacing:.08em}.sp-metric strong{display:block;margin-top:7px;font-size:clamp(18px,3vw,26px);word-break:break-word}.sp-metric.sp-danger{border-color:#fecaca;background:var(--sp-red-bg)}.sp-metric.sp-danger strong{color:var(--sp-red)}
.sp-form{display:grid;gap:16px}.sp-grid{display:grid;gap:16px}.sp-grid-2{grid-template-columns:repeat(2,minmax(0,1fr))}.sp-full{grid-column:1/-1}.sp-form label{display:grid;gap:7px;font-weight:800;color:#334155}.sp-form input,.sp-form select,.sp-form textarea,.sp-filters input,.sp-filters select{width:100%;max-width:100%;border:1px solid #cbd5e1;border-radius:14px;padding:13px 14px;background:#fff;color:#0f172a;font:inherit;min-height:50px;line-height:1.35}.sp-form select,.sp-filters select,.sp-select-wide{height:auto!important;min-height:52px!important;line-height:1.35!important;padding-top:12px!important;padding-bottom:12px!important;padding-right:44px!important;white-space:normal!important;text-overflow:ellipsis;background-color:#fff!important}.sp-form select option,.sp-filters select option{font-size:16px;line-height:1.5;padding:10px;white-space:normal}.sp-form input[readonly]{background:#f8fafc;color:#334155}.sp-form textarea{resize:vertical;min-height:140px}.sp-form input:focus,.sp-form select:focus,.sp-form textarea:focus,.sp-filters input:focus,.sp-filters select:focus{outline:3px solid rgba(37,99,235,.22);border-color:var(--sp-blue)}
.sp-btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;border:0;border-radius:14px;padding:12px 16px;font-weight:900;text-decoration:none;cursor:pointer;line-height:1.1}.sp-btn-primary{background:var(--sp-blue);color:#fff!important}.sp-btn-dark{background:var(--sp-navy);color:#fff!important}.sp-btn-light{background:#fff;color:#0f172a!important}.sp-btn-outline{background:transparent;color:#fff!important;border:1px solid rgba(255,255,255,.55)}.sp-mini-link{display:inline-flex;text-decoration:none;font-weight:900;color:#1d4ed8}.sp-notice{border-radius:16px;padding:14px 16px;margin:16px 0;border:1px solid var(--sp-line);line-height:1.55}.sp-success{background:var(--sp-green-bg);border-color:#bbf7d0;color:#166534}.sp-alert{background:#fff7ed;border-color:#fed7aa;color:#7c2d12}.sp-table-wrap{overflow:auto;border:1px solid var(--sp-line);border-radius:18px}.sp-table{width:100%;border-collapse:separate;border-spacing:0;min-width:860px;background:#fff}.sp-table th{background:#f1f5f9;color:#334155;text-align:left;text-transform:uppercase;letter-spacing:.06em;font-size:12px}.sp-table th,.sp-table td{padding:13px 14px;border-bottom:1px solid var(--sp-line);vertical-align:top}.sp-table tr:last-child td{border-bottom:0}.sp-table tbody tr:hover{background:#f8fafc}.sp-table small{color:var(--sp-slate)}.sp-row-danger{background:var(--sp-red-bg)!important}.sp-status-new{background:#eff6ff;color:#1d4ed8}.sp-status-open,.sp-status-in-progress{background:#eef2ff;color:#4338ca}.sp-status-waiting-on-staff{background:var(--sp-amber-bg);color:var(--sp-amber)}.sp-status-waiting-on-requester{background:#f5f3ff;color:#6d28d9}.sp-status-resolved,.sp-status-closed,.sp-ok{background:var(--sp-green-bg);color:var(--sp-green)}.sp-priority-low{background:#f1f5f9;color:#475569}.sp-priority-normal{background:#eff6ff;color:#1d4ed8}.sp-priority-high{background:var(--sp-amber-bg);color:var(--sp-amber)}.sp-priority-urgent,.sp-overdue{background:var(--sp-red-bg);color:#b91c1c}.sp-warn{background:var(--sp-amber-bg);color:var(--sp-amber)}.sp-filters{display:grid;grid-template-columns:2fr 1fr 1fr auto auto;gap:12px;align-items:center;margin-bottom:18px}.sp-check{display:flex!important;align-items:center;gap:8px;font-weight:800;white-space:nowrap}.sp-check input{width:auto!important;min-height:auto!important}.sp-check-admin{align-self:end;margin-bottom:13px}.sp-ticket-top{display:flex;justify-content:space-between;gap:18px;align-items:flex-start;margin-bottom:18px}.sp-muted{color:var(--sp-slate)}.sp-ticket-badges{display:flex;flex-wrap:wrap;gap:8px;justify-content:flex-end}.sp-detail-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:12px;margin:18px 0}.sp-detail-grid>div{background:#f8fafc;border:1px solid var(--sp-line);border-radius:16px;padding:14px;min-width:0}.sp-detail-grid span,.sp-credential-grid span{display:block;color:var(--sp-slate);font-size:12px;text-transform:uppercase;letter-spacing:.08em;font-weight:900}.sp-detail-grid strong,.sp-credential-grid strong{display:block;margin-top:5px;word-break:break-word}.sp-detail-grid small{display:block;margin-top:4px;color:var(--sp-slate);word-break:break-word}.sp-description,.sp-updates,.sp-add-update{border-top:1px solid var(--sp-line);padding-top:18px;margin-top:18px}.sp-description h3,.sp-updates h3,.sp-add-update h3{margin:0 0 12px}.sp-update{border:1px solid var(--sp-line);border-radius:18px;padding:15px;margin:12px 0;background:#fff}.sp-update-staff{border-left:6px solid var(--sp-blue)}.sp-update-user{border-left:6px solid #94a3b8}.sp-update-meta{display:flex;gap:8px;align-items:center;flex-wrap:wrap;color:#334155}.sp-update-meta span{background:#f1f5f9;border-radius:999px;padding:4px 8px;font-weight:800;font-size:12px}.sp-update-meta em{font-style:normal;color:var(--sp-slate);font-size:13px}.sp-admin-wrap .sp-wrap{max-width:none;padding-left:0}.sp-settings-form{background:#fff;border:1px solid var(--sp-line);border-radius:16px;padding:14px 22px;box-shadow:0 8px 22px rgba(15,23,42,.06)}
.sp-staff-preview{background:#eff6ff;border:1px solid #bfdbfe;color:#1e3a8a;border-radius:16px;padding:14px 16px;line-height:1.55}.sp-staff-preview span{color:#475569}.sp-credentials-card{border:1px solid #bfdbfe;background:#eff6ff;border-radius:20px;padding:18px;margin:18px 0}.sp-credential-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:12px}.sp-credential-grid>div{background:#fff;border:1px solid #dbeafe;border-radius:16px;padding:14px;min-width:0}.sp-actions-cell{display:flex;gap:12px;align-items:center;flex-wrap:wrap}.sp-inline-form{display:inline;margin:0}.sp-link-button{background:none;border:0;color:#b91c1c;font-weight:900;cursor:pointer;padding:0;text-decoration:underline}.sp-staff-form input[type=password]{letter-spacing:.08em}
.sp-form-card{transition:background-color .2s ease,border-color .2s ease,box-shadow .2s ease}
.sp-form-card.sp-form-priority-urgent{background:#fee2e2;border-color:#ef4444;box-shadow:0 18px 45px rgba(220,38,38,.18)}
.sp-form-card.sp-form-priority-urgent .sp-section-head h2,.sp-form-card.sp-form-priority-urgent .sp-eyebrow{color:#7f1d1d}
.sp-form-card.sp-form-priority-high{background:#fff1f2;border-color:#fecdd3;box-shadow:0 14px 36px rgba(225,29,72,.09)}
.sp-form-card.sp-form-priority-high .sp-section-head h2{color:#881337}

@media(max-width:900px){.sp-hero,.sp-section-head,.sp-ticket-top{display:block}.sp-hero-actions,.sp-ticket-badges{justify-content:flex-start;margin-top:16px}.sp-grid-2,.sp-metrics,.sp-detail-grid,.sp-credential-grid{grid-template-columns:1fr}.sp-filters{grid-template-columns:1fr}.sp-wrap{padding:14px}.sp-card,.sp-hero{border-radius:20px;padding:20px}.sp-form select,.sp-filters select{font-size:16px}}
.sp-profile-note{background:#f8fafc;border:1px solid var(--sp-line);border-radius:16px;padding:14px 16px;margin:0 0 16px;color:#334155;line-height:1.55}.sp-permissions-box{border:1px solid var(--sp-line);background:#f8fafc;border-radius:18px;padding:18px;margin:6px 0}.sp-permissions-box h3,.sp-permissions-section h4{margin:0 0 8px;color:var(--sp-navy)}.sp-permissions-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:10px 16px;margin-top:14px}.sp-permissions-grid .sp-check{white-space:normal;align-items:flex-start;background:#fff;border:1px solid var(--sp-line);border-radius:14px;padding:10px 12px;line-height:1.35}.sp-permissions-grid .sp-check input{margin-top:2px}.sp-permissions-section{border-top:1px solid #bfdbfe;margin-top:16px;padding-top:16px}.sp-permission-pills{display:flex;flex-wrap:wrap;gap:8px}.sp-permission-pill{display:inline-flex;align-items:center;border-radius:999px;background:#fff;border:1px solid #bfdbfe;color:#1e3a8a;font-size:12px;font-weight:900;padding:7px 10px}.sp-staff-form input[type=text][name$="_password"]{font-family:ui-monospace,SFMono-Regular,Menlo,Monaco,Consolas,"Liberation Mono",monospace;letter-spacing:0}
@media(max-width:900px){.sp-permissions-grid{grid-template-columns:1fr}}
.sp-full-admin-option{background:#eff6ff!important;border-color:#bfdbfe!important;color:#1e3a8a!important}
.sp-permissions-box h3{display:flex;align-items:center;gap:8px}
.sp-print-toolbar .sp-btn-light{border:1px solid var(--sp-line);color:var(--sp-navy)!important}